radarified

Legal

Terms of Service

Effective date: May 29, 2026

These Terms of Service ("Terms") govern your access to and use of the radarified platform, websites, and related services (collectively, the "Service") provided by Radarified ("Radarified", "radarified", "we", "us", or "our"), the legal entity operating the Service. By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

1. The Service

radarified provides cloud-based software for independent insurance agencies, including (without limitation) client and policy management, submission intake, document storage, certificate generation, workflow automation, AI-assisted underwriting summaries, and related features. We may add, change, or remove features at our discretion.

2. Account registration

To use the Service you must register an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized access.

3. Subscriptions, fees, and payment

Paid plans are billed in advance on a monthly or annual basis through our payment processor, Paddle.com Market Limited ("Paddle"), which acts as the merchant of record for all purchases. By purchasing a subscription, you also agree to Paddle's terms available at paddle.com/legal/checkout-buyer-terms.

Subscriptions renew automatically at the end of each billing period unless cancelled. Fees are non-refundable except as stated in our Refund Policy.

4. Free trial

New customers may receive a 14-day free trial. At the end of the trial, your account converts to the plan selected unless you cancel beforehand. Trial terms and duration may change at our discretion.

5. Customer data

You retain all rights to the data you submit, upload, or generate through the Service ("Customer Data"). You grant radarified a worldwide, non-exclusive license to host, process, transmit, and display Customer Data solely to provide and improve the Service. You are responsible for the accuracy, legality, and appropriate use of Customer Data, including any personal information of your clients.

6. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable insurance regulation;
  • Upload malicious code, attempt to disrupt the Service, or probe for security vulnerabilities without authorization;
  • Resell, sublicense, or provide the Service to third parties outside your organization;
  • Use the Service to send unsolicited marketing or spam in violation of applicable law (including the CAN-SPAM Act and TCPA);
  • Use the AI features in a way that violates applicable law or constitutes regulated insurance advice without appropriate professional review.

7. AI-generated content

The Service uses large language models (currently Anthropic Claude) to generate underwriting summaries, extract data from documents, and produce drafts. AI output may contain errors, omissions, or inaccuracies. You are responsible for reviewing and verifying any AI-generated content before relying on it for a binding business or regulatory decision. radarified does not provide insurance, legal, or financial advice.

8. Third-party services

The Service integrates with third-party services including (without limitation) Anthropic, Cloudflare R2, Resend, DocuSeal, Firebase, and Paddle. Your use of those services may be subject to their respective terms.

9. Suspension and termination

We may suspend or terminate your access to the Service at any time for breach of these Terms, non-payment, or any conduct that we determine (in our sole discretion) is harmful to radarified, its users, or third parties. You may cancel your subscription at any time from account settings; cancellation takes effect at the end of the then-current billing period.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. RADARIFIED DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RADARIFIED'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO RADARIFIED IN THE TWELVE (12) MONTHS BEFORE THE CLAIM. RADARIFIED WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, OR DATA.

12. Indemnification

You agree to indemnify and hold harmless radarified and its officers, employees, and agents from any claim, demand, loss, or damages, including reasonable legal fees, arising from your use of the Service, your Customer Data, or your violation of these Terms.

13. Governing law

These Terms are governed by the laws of India, without regard to its conflict-of-laws principles. Disputes will be resolved in the courts located in Bengaluru, India, unless otherwise required by mandatory local law.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced via email or in-app notice at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

15. Contact

Questions about these Terms? Email hello@radarified.com.